How To Return A Steam Game: Everything You Need To Know

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Steam is a hugely popular digital game store not only because it makes buying games so easy, but also because it gives you the option to return them. This is the same (or better) service that you would receive sầu when buying a game in a physical store, but you can do it from the comfort of your own home page.

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Whether you bought a game just before it went on sale or just decided you don’t lượt thích it after a few minutes of play, returning games on Steam is quiông chồng và easy. Keep reading for everything you need khổng lồ know about Steam refund eligibility, as well as step-by-step instructions on how khổng lồ return a Steam game.

Steam refund rules

Before we get inkhổng lồ how khổng lồ return a Steam game, it’s important khổng lồ make sure that your purchase is eligible for a refund. Note that even if your game doesn’t meet the requirements below, Steam may still approve sầu the refund in certain cases. Here’s a quiông xã các mục of common questions for Steam refunds.


Steam game purchases are refundable within 14 days of purchase, as long as they haven’t been played for more than two hours. This includes both full games, DLC, và pre-purchased titles (starting from the release date).


In-game purchases are limited lớn 48 hours after purchase, as long as the nhà cửa has not been used in-game. Some developers may have disabled the option lớn return in-game purchases, và this will have sầu been made clear at the time of purchase.


Accepted refunds can take up khổng lồ a week lớn receive sầu. You can receive sầu the refund as Steam Wallet funds or through whatever payment method you used lớn make the purchase.


No. Players who are caught cheating by the Valve sầu Anti-Cheat system (VAC) forfeit their right to refund that game.

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Yes, Steam Wallet funds can be refunded within 14 days of purchase, as long as you have sầu not spent any of those funds on Steam games or DLC.


If you are thought khổng lồ be abusing the system, Steam can revoke your right lớn refund purchases. This is so that users don’t abuse the two-hour limit.


Yes, you can. Returning a game for this reason is not considered an abuse of the system.

How to lớn return a Steam game


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As long as your game purchase meets the requirements above sầu, here are the steps lớn return a Steam game or other purchase.


How khổng lồ return a Steam game

Click Purchases from the menu.Cliông xã the purchase you’d like khổng lồ refund. If it doesn’t appear, it’s too old lớn refund.Select the problem you’re having và clichồng I’d lượt thích to request a refund.Select how you want khổng lồ receive the funds from the drop-down.Fill out and submit the request form.

Afterwards you’ll receive a confirmation tin nhắn for your refund request. It can take up lớn a week for the return khổng lồ be approved, but it can take up to seven days for the money to lớn appear in your trương mục. For international payment methods, it might be even longer.

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That’s it for our guide on how khổng lồ return a Steam game. Remember that even if your return is denied or the purchase was made more than 14 days ago, you can still sover another request to have sầu it reviewed by another person. To avoid so many returns, try out some of the best games on Steam.